Time of Delivery

The delivery of the products purchased on www.elenascarlata.com takes place within 3-5 working days.*

*The most recent government regulations related to the COVID-19 outbreak may cause slowdowns in shipments. In case you encounter any issues with your order, please don’t hesitate to get in touch with us: info@elenascarlata.com.
We’ll be glad to provide you help.

Delivery times may incur delays during
• inventory (first week of January) or in extraordinary circumstances
• during holiday periods: for example but not limited to Christmas, Summer Bank Holiday and National Holidays
• events beyond the control of those involved in the distribution chain, such as natural disasters, road blocks due to strikes, events, car accidents, visits by public figures, and so on.
Couriers do not deliver on holidays and pre-holidays or national holidays (for example but not limited to Christmas, Summer Bank Holiday, ect.)